GRC Issues Despite Having Top
GRC Rule Sets in Place?
development, introduction and implementation of a GRC framework in ServiceNow
Process Consulting and Implementation
- Process/system & specialist consulting
We assist you in designing and improving your GRC processes by bringing professional and technical ServiceNow know-how to the table.
- Demand & requirements management
By taking professional stock of your needs and requirements, we ensure that the solution is implemented efficiently and in line with requirements.
- Development & implementation
Using frameworks, our experts create GRC processes to help you achieve a consistently high level of quality throughout the organization – including a smooth go-live.
Platform Operation and Support
- Keeping the lights on
Whenever a quick response is of the essence: We resolve your prio 1 incidents and changes to processes or services of the platform within the agreed SLAs.
- Upgrade & patching
In addition, we offer to take care of your annual upgrades and patches on your instances to meet ServiceNow specifications and add functionalities.
- Continuous housekeeping
Your company and the general business conditions you operate under change constantly – and so do the associated services and processes. We are happy to adapt fields and functions in ServiceNow for you.
Processes, Platform, Organization
- Process maturity & improvements
Obtain and document requirements, develop, test and run smooth operations: Our experts compare target and actual processes to help you close technology gaps effectively.
- ServiceNow quality check
Better is better than good: Previous developments are rarely perfect – our professional assessment is based on standards and best practices.
- Gap analysis lifecycle
Your organization is only as strong as its weakest link: Experts from metafinanz advise you on whether your organizational structures are in good shape to support continuous improvement and development.
GRC in ServiceNow
We know from experience that GRC in ServiceNow requires a holistic approach. Requirements for processes and services are derived from the strategy. In the next step, they are implemented and tested to clear the path for live operation. All our services are based on solid governance, risk and compliance expertise built over many projects in the context of risk management and highly regulated environments. We place a strong focus on reliability and trust in all we do.