Digital Adoption?
What is digital adoption and why is it becoming increasingly relevant?
The term digital adoption is broad and has a positive connotation, because everyone wants to achieve a high level of user acceptance for digital tools in their company.
These tools are made available to employees with their best interest at heart, but the number of tools keeps growing – as does the frequency of updates. The goal of introducing such tools is usually to make the users’ work easier and to boost efficiency. Unfortunately, many companies fail to achieve this goal.
Employees are often overwhelmed when new software is introduced or when dealing with tools and processes that they rarely use. The reason for this is that in many cases users are insufficiently prepared and do not know what to do when facing obstacles or other problems.
Digital Adoption Services address these new requirements in an increasingly digital world that users need to navigate.
Software Use Made Easy
You are about to roll out new software? Or you have just introduced a new technology that is not being embraced by your employees?
metafinanz AppNavi introduces your employees to new applications as they use them. At every step of the way, the app provides precisely the information needed to execute the task at hand with ease. This makes learning any new software child’s play, greatly reducing the workload of your helpdesk.
Providing a “route” for any software, be it standard applications or custom software.
- Predefined routes available for standard applications
- Create user-defined routes for your individual software at any time and without special technical knowledge.
On request, we will create routes for your individual software as a service (incl. specialist knowledge etc.) – or you can create your own routes using the intuitive editor.
Individual software means non-standard functions & complex use
- Corporate requirements often call for custom software.
- No standardized training and education materials
- Individual employee training is needed.
AppNavi provides reliable application navigation
- The only condition is that your applications and processes are browser based.
- All necessary safety standards are complied with.
- metafinanz experts contribute know-how and experience distilled from various digital transformation projects.
Dynamics 365 – powerful, versatile and highly complex
- Dynamics 365 is the most powerful CRM system for efficient customer development and support.
- Without intensive training on the job, using it becomes a very time-consuming affair.
AppNavi teaches the use of all standard and customized functions
- Individual user training, even for large, heterogeneous user groups
- Time-specific support for the gradual introduction of Dynamics modules
- Specialized Dynamics 365 expert team that also assists with implementation and customization
- metafinanz is a Microsoft Gold Partner, and we use Dynamics 365 ourselves.
SharePoint: seamless collaboration – when everyone joins in
- SharePoint is the Office365 tool that makes teamwork easy and productive.
- But every team is only as strong as its weakest member.
AppNavi gets everyone in shape for efficient team collaboration
- Individual user training, even for large, heterogeneous teams
- Untrained team members receive particularly intensive guidance.
- Our specialized digital workplace experts provide implementation and roll-out support.
- metafinanz is a Microsoft Gold Partner, and we use SharePoint ourselves.
Mapping all facets of personnel management
- SAP SuccessFactors® is the powerful HCM suite for large enterprises.
- The vast range of functionalities make training a must.
AppNavi enables comprehensive employee support
- Individual user training, even for cross-HR user groups
- Sequentially introduce different modules if desired.
- Our digital HR experts provide implementation and support services.
- metafinanz is a certified SAP Gold Partner, and we use SAP SuccessFactors® ourselves.
Providing assistance in changing your employees’ mindset
- Office365 is the leading tool for efficient office and team work.
- But there’s the challenge of having users embrace the new way of working.
- They need to learn and internalize new features (e.g. collaboration and versioning).
Efficiency and quality gains through proper use
- Efficient step-by-step training built into the application
- Users are motivated to learn new features.
- High-quality work results and processes deliver user satisfaction.
- metafinanz is a Microsoft Gold Partner, and we use Office365 ourselves.
Familiar processes change, and users must learn how to work with a new look and feel
- Migration to S/4HANA is a process that affects every single user.
- The migration not only changes how data is processed, but also the workflows and associated user interfaces.
- Even experienced users need support in handling their daily routines.
AppNavi helps you make work more efficient from day one.
- In-software training based on SAP S/4 Hana roles
- Any user level is supported.
- Automatic adjustment of support content during software updates
Dynamics 365 – powerful, versatile and highly complex
- Dynamics 365 is the most powerful CRM system for efficient customer development and support.
- Without intensive training on the job, using it becomes a very time-consuming affair.
AppNavi teaches the use of all standard and customized functions
- Individual user training, even for large, heterogeneous user groups
- Time-specific support for the gradual introduction of Dynamics modules
- Specialized Dynamics 365 expert team that also assists with implementation and customization
- metafinanz is a Microsoft Gold Partner, and we use Dynamics 365 ourselves.
Mapping all facets of personnel management
- SAP SuccessFactors® is the powerful HCM suite for large enterprises.
- The vast range of functionalities make training a must.
AppNavi enables comprehensive employee support
- Individual user training, even for cross-HR user groups
- Sequentially introduce different modules if desired.
- Our digital HR experts provide implementation and support services.
- metafinanz is a certified SAP Gold Partner, and we use SAP SuccessFactors® ourselves.
Providing assistance in changing your employees’ mindset
- Office365 is the leading tool for efficient office and team work.
- But there’s the challenge of having users embrace the new way of working.
- They need to learn and internalize new features (e.g. collaboration and versioning).
Efficiency and quality gains through proper use
- Efficient step-by-step training built into the application
- Users are motivated to learn new features.
- High-quality work results and processes deliver user satisfaction.
- metafinanz is a Microsoft Gold Partner, and we use Office365 ourselves.
Individual software means non-standard functions & complex use
- Corporate requirements often call for custom software.
- No standardized training and education materials
- Individual employee training is needed.
AppNavi provides reliable application navigation
- The only condition is that your applications and processes are browser based.
- All necessary safety standards are complied with.
- metafinanz experts contribute know-how and experience distilled from various digital transformation projects.
Familiar processes change, and users must learn how to work with a new look and feel
- Migration to S/4HANA is a process that affects every single user.
- The migration not only changes how data is processed, but also the workflows and associated user interfaces.
- Even experienced users need support in handling their daily routines.
AppNavi helps you make work more efficient from day one.
- In-software training based on SAP S/4 Hana roles
- Any user level is supported.
- Automatic adjustment of support content during software updates
Why Our Customers Use AppNavi
Improved employee productivity
AppNavi familiarizes your employees with new software quickly and easily, reducing digital frustration and increasing adoption.
On-demand learning
Users are trained on demand through “routes” integrated into the software based on the concept of learning by working, enabling them to apply the new features immediately.
Individually tailored learning content
The training addresses the individual needs of users.
Reduced training effort
Integrated on-demand training eliminates the need for training materials, preparation and follow-up, saving time and money.
Simple, yet powerful
AppNavi is easy to implement and use, even without IT and programming skills.
Exploit the full potential of your software
Simple step-by-step instructions increase user readiness and their ability to use the software to its full potential.
Additional Reasons for Using AppNavi
Faster, better, more efficient
This is how to take your AppNavi live!
1
Define routes
Standard steps and customizations are specified together.
2
Create routes
We implement AppNavi on your system and test it extensively.
3
Personalize
Customized content depending on the user (e.g. language changes, skill levels, time intervals).
4
Go live
Your employees will now be trained while using the software.
Are you interested in entering in a Value Added Reseller (VAR) partnership with us and would like more information? Simply contact us, so we can discuss the next steps together!
