In the following we would like to illustrate to you how we ensure failsafe business operations and the continuation of our services even in times of crisis or emergency.
Our Business Continuity Plan (BCP) is based on clearly defined processes and measures that form an integral part of the “Protection & Resilience” framework of Allianz SE, our parent company.
We do not only rely on state-of-the-art technologies, but we have also turned our organizational structure into an important cornerstone of our resilience and flexibility.
As a result of our ongoing focus on value creation, metafinanz has created an agile and customer-centric team organization based on distributed responsibility rather than centralized control. When it comes to ensuring legal and compliant operations as well as proper business management, on the other hand, we rely on a formal and centralized structure.
Our formal structure, the broad range of our services and the way that we deliver these via a large number of small but powerful teams form a robust framework upon which our business is built. This strong foundation gives us the confidence that we are capable of continuing business operations even in times of crisis.